Frequently Asked Questions | Plastic Toy OEM/ODM & Wholesale

We work with a wide range of materials including ABS, PP, PVC, HDPE, PC, and TPE/TPR for soft components. All materials are sourced from certified suppliers and comply with RoHS and REACH regulations.

Absolutely. We offer pad printing, laser engraving, hot stamping, and in-mold labeling for logos on the toy itself. For packaging, we can design custom boxes, blister cards, or window display boxes with your branding.

For fully customized toys requiring new molds, the MOQ typically starts at 2,000–5,000 pieces per design, depending on complexity. For existing mold customization, MOQ can be as low as 500 pieces. Contact us to discuss flexible options.

The typical timeline is 15–25 days for mold fabrication, plus 7–10 days for sampling. After sample approval, bulk production takes 30–45 days. Rush orders can be discussed based on capacity.

Yes, molds paid for by the client remain your exclusive property. We sign an NDA and mold custody agreement to protect your IP. The molds are stored and maintained in our facility but will not be used for any other client.

Our products comply with major international toy safety standards. Our factory is ISO 9001 certified, and our products meet CE (Europe), ASTM F963 (USA), EN71 (Europe), FCC (electronics), and RoHS (hazardous substances) requirements.

Yes, our Pre-School product line is designed with child safety as the top priority. We use non-toxic materials, eliminate small parts that pose choking hazards, and perform rigorous drop, tensile, and bite tests per EN71-1 and ASTM F963 standards.

All electronic modules, including batteries, chargers, and control boards, undergo overcharge, short-circuit, and temperature tests. Our RC products meet FCC electromagnetic compatibility standards and include sealed, child-proof battery compartments.

Yes, we cooperate with accredited third-party testing laboratories such as SGS, Intertek, and TÜV Rheinland. We can provide test reports for each shipment or upon request before production.

We are audited under the amfori BSCI social compliance initiative, with top ratings in critical areas including no child labor, no forced labor, and zero discrimination. Our transparent practices meet the ethical sourcing requirements of European and North American retailers.

For our existing product series (RC Vehicles, Train Sets, RC Boats, etc.), the MOQ is typically 500 pieces per style. We support mixed model orders within a single container to help you reach the minimum.

Yes, you can combine RC Vehicles, Train Sets, Pre-School toys, and other series in one consolidated shipment. This flexibility helps small and mid-sized distributors manage inventory efficiently.

Yes, we provide tiered pricing. Larger orders benefit from economies of scale in raw material procurement and production setup. Request a quote with your estimated annual volume for a customized price matrix.

For projects requiring new injection molds, there is a one-time tooling fee. The cost depends on mold complexity, cavity count, and material. We provide a detailed mold quotation before project initiation.

We accept T/T (bank wire transfer) with a 30% deposit to start production and the 70% balance against the copy of the Bill of Lading. For long-term partners, we can also accept irrevocable L/C at sight.

We offer a 12-month warranty covering manufacturing defects such as assembly errors, printing defects, or component failure under normal use. The warranty does not cover damage from misuse, normal wear and tear, or unauthorized modifications.

We maintain strict in-line and final inspection before shipment. In the event of quality issues, we offer replacement units or credit toward the next order based on photographic evidence and inspection reports, typically resolved within 5–7 working days.

Our six core series include: RC Vehicles (cars, trucks, buggies), Train Sets (electric and manual), RC Boats (waterproof radio-controlled), Scary Items (Halloween props, novelty prank toys), Games (board games, action skill games), and Pre-School Toys (educational stacking blocks, role-play sets). We also manufacture household appliance plastic parts.

Yes. Beyond toys, our injection molding expertise extends to household appliance plastic parts, DIY hardware components, and general consumer plastic products. This diversification ensures year-round production stability.

We manufacture for a wide age spectrum: Pre-School (18 months+), Early Childhood (3+), and Youth/Adult (6+ and 8+ for advanced RC and Games). All products are age-graded and labeled per international standards.

Our RC Vehicles and Boats range from ready-to-run (RTR) consumer models to hobby-grade platforms with replaceable motors, suspension parts, and upgradeable electronics. We can also produce fully customized hobby-grade chassis.

Yes. For existing models, stock samples ship within 3–5 business days. For custom OEM designs, we produce pre-production samples after mold completion, typically within 7–10 days.

For stock samples, the sample fee is deducted from your first bulk order. For custom OEM samples requiring new tooling, the sample cost is included in the tooling fee.

We provide high-resolution photos, 360-degree video, and detailed inspection reports with dimensional checks. We can also ship samples via DHL/FedEx (international delivery in 5–7 days) for hands-on evaluation.

Bulk orders ship via sea freight in 20ft or 40ft high-cube containers. For small orders and samples, we use air express (DHL, UPS, FedEx). We have reliable partnerships with major carriers for competitive rates.

Sea freight to the US West Coast takes approximately 20–25 days; to Europe (Rotterdam, Hamburg, Southampton) about 30–35 days; to Australia/New Zealand around 18–22 days. Air express samples arrive in 5–7 days worldwide.

Yes, we provide complete export documentation: commercial invoice, packing list, certificate of origin, and any required test certificates. Our Hong Kong trade office streamlines documentation for international clients.

Absolutely. You may designate your preferred forwarder, or we can arrange shipping through our trusted logistics partners at competitive rates.

Yes, we supply spare parts for all our electronic and mechanical toy products, including replacement motors, gear sets, remote controls, battery packs, and propellers for RC boats.

Yes. We produce multi-language instruction manuals with assembly diagrams, safety warnings, and age-grading labels. Manuals can be co-branded with your company logo and customized to your format requirements.

Most toys can be wiped clean with a damp cloth and mild soap. Electronic toys should never be submerged. We include care instructions in every manual, and we are happy to provide bulk-use cleaning guidance for rental or educational fleets.

Our products are manufactured to the highest safety standards, minimizing liability risks. While product liability insurance is typically arranged by the importer, we provide full traceability records and batch-level quality documentation to support your compliance requirements.